What We Collect
We collect only the information necessary to process your order — your name, work email address, company name, and the technical requirements you submit as part of your order. We do not collect personal data about end users on your managed devices.
How We Use It
Your information is used solely to fulfil your order and communicate with you regarding its status and delivery. We do not sell, share, or use your data for marketing purposes without your explicit consent.
Token Transactions
Payment information is processed through our authorised payment provider. Agenix-D does not store credit card numbers or payment credentials on our servers at any time.
Data Retention
Financial and order records are retained for a minimum of 5 years in accordance with HMRC requirements. Personal data that is no longer necessary for the provision of our services will be deleted upon request, subject to any applicable legal retention obligations. You may contact us directly to discuss your data.
Your Rights
You have the right to request access to, correction of, or deletion of any personal data we hold about you. To exercise these rights, please contact us and we will respond within 14 business days.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our services following any changes constitutes your acceptance of the revised policy.
Last updated: March 2025